Privacy Policy

Last updated: 14 November 2025

1. Introduction

WinCo Accountants Ltd ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Contact us via email, phone, or contact form
• Book an appointment or consultation
• Engage our services
• Subscribe to our newsletter or communications

This information may include:

• Name and contact details (email, phone, address)
• Company information
• Financial information (when providing accountancy services)
• National Insurance number, UTR, or other tax identifiers
• Banking details (for processing transactions)

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address and browser type
• Pages visited and time spent on pages
• Referring website addresses
• Device information

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our accountancy services
• Process your transactions and manage your account
• Communicate with you about services, appointments, and updates
• Comply with legal and regulatory obligations
• File tax returns and other statutory filings on your behalf
• Improve our website and services
• Send marketing communications (with your consent)
• Prevent fraud and ensure security

4. Legal Basis for Processing

Under GDPR, we process your personal data based on:

• Contract: Processing necessary to perform our services
• Legal obligation: Compliance with accounting, tax, and regulatory requirements
• Legitimate interests: Business operations and service improvements
• Consent: Marketing communications and optional services

5. Information Sharing and Disclosure

We may share your information with:

• HMRC and other tax authorities: As required for tax compliance
• Companies House: For statutory filings
• Banks and financial institutions: For payment processing
• Software providers: For hosted accountancy software services
• Professional advisors: Legal and compliance consultants
• Service providers: Third parties who assist in our operations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encrypted data transmission and storage
• Secure servers and firewalls
• Access controls and authentication
• Regular security audits and updates
• Staff training on data protection

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. For accounting records, we typically retain data for at least 6 years after the end of the accounting period, in accordance with UK legal requirements.

8. Your Rights

Under GDPR and UK data protection law, you have the following rights:

• Right of access: Request copies of your personal data
• Right to rectification: Request correction of inaccurate data
• Right to erasure: Request deletion of your data (subject to legal obligations)
• Right to restrict processing: Request limitation on how we use your data
• Right to data portability: Request transfer of your data
• Right to object: Object to processing based on legitimate interests
• Right to withdraw consent: Withdraw consent for marketing communications

To exercise these rights, please contact us at info@wincoacc.com

9. Cookies

Our website may use cookies and similar tracking technologies to enhance user experience. You can control cookie preferences through your browser settings. For more information, please see our Cookie Policy.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

13. Supervisory Authority

You have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues:

14. Company Information

WinCo Accountants Ltd is a limited company registered in England and Wales.

• Company Registration Number: 7553912
• Registered Address: 27 Old Gloucester Street, London, WC1N 3AX